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Author Topic: contact centre agent issue  (Read 2060 times)

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Offline rambling_rebel

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contact centre agent issue
« on: March 11, 2014, 09:53:29 AM »
Hi
I have a bcm50 with contact centre and it seems to work fine, except, for the fact the agents login to the queue successfully, can receive a call, but it seems to arbitrarily log the agents out after what seems like a timed interval of no calls coming into the queue
any idea where to begin looking?
I did a basic config to begin with, using the manual
thanks
RR


Offline Soanakid

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Re: contact centre agent issue
« Reply #1 on: July 22, 2016, 03:36:50 AM »
This was what I believed then, as it long enough.

Offline Fenretooth

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Re: contact centre agent issue
« Reply #2 on: February 24, 2019, 11:35:51 PM »
Like this website that has all the information and knowledge for everyone who comes to find information.