Network Infrastructure Forums

Avaya Voice Telephony => Avaya (Blue) / Nortel Call Servers => Topic started by: rambling_rebel on March 11, 2014, 09:53:29 AM

Title: contact centre agent issue
Post by: rambling_rebel on March 11, 2014, 09:53:29 AM
Hi
I have a bcm50 with contact centre and it seems to work fine, except, for the fact the agents login to the queue successfully, can receive a call, but it seems to arbitrarily log the agents out after what seems like a timed interval of no calls coming into the queue
any idea where to begin looking?
I did a basic config to begin with, using the manual
thanks
RR
Title: Re: contact centre agent issue
Post by: Soanakid on July 22, 2016, 03:36:50 AM
This was what I believed then, as it long enough.
Title: Re: contact centre agent issue
Post by: Fenretooth on February 24, 2019, 11:35:51 PM
Like this website that has all the information and knowledge for everyone who comes to find information.