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Author Topic: Convert phone from UNISTIM to SIP  (Read 6967 times)

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Offline ricke

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Convert phone from UNISTIM to SIP
« on: May 14, 2013, 09:16:23 AM »
Hey fellow techies;
What would be the best way to convert a 1140e phone from unistim to sip without touch-labor (say you have a campus full of them)?  I was thinking that there might be a way to turn on SSH remotely, have a script log in and default the phone, and when it comes back to life... shouldn't it discover DHCP, pull a config file, download, via TFTP, the SIP firmware and come up anew? Please enlighten me if you've done anything like this before. We plan to migrate from the CS2100 to the AS5300.
Thanks!


Offline telecom116

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Re: Convert phone from UNISTIM to SIP
« Reply #1 on: May 14, 2013, 06:06:49 PM »
Without looking at books and not listing every step, here's a simplistic idea of what I would do:
  • Assume you have buildings on separate subnets that you can have some control over the DHCP settings for that particular subnet (limit the number of stations upgraded at a time, limit the fallout if something goes wrong).
  • Make DHCP changes to point rebooted phones at TFTP server to get a SIP load via a Provisioning file.
  • Make DHCP changes so newly loaded SIP firmware, after reboot, will load a provisioning file
  • Cycle power (assuming PoE) to each switch port to make phone reboot and begin process.
Note that the Avaya Auto-Provisioning has the ability to perform some selection by MAC-address so you could export all of the phone's MAC address and build provisioning files to provide the required configuration info to a particular phone set.

If you don't have access to the switches to control PoE on a port basis (not familiar with a CS2100) but on a CS1000 you could go into LD 117 and pull a phones and MAC addresses, parse out, write a Perl or other script to log into the switch to perform a RST l s c u command to reboot the phone to start the process.
« Last Edit: May 14, 2013, 06:10:51 PM by telecom116 »

Offline ricke

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Re: Convert phone from UNISTIM to SIP
« Reply #2 on: May 15, 2013, 09:34:49 AM »
Telecom116;
You are correct about multiple subnets and I agree with the DHCP method you describe. The real challenge is for the hundreds of phones not using PoE. How do we get those to reboot without going to unplug them in person? If SSH can be enabled remotely (how?) that would work because there's a command you can run while logged into the phone that will reload it.
Some phones are statically assigned (don't look at me, i didn't do it), so they will have to be defaulted when reloaded. LLDP should provide the voice VLAN ID and DHCP should provide the rest of the info for it to go out and download the SIP firmware.  Thanks for your advice.

Offline telecom116

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Re: Convert phone from UNISTIM to SIP
« Reply #3 on: May 15, 2013, 11:40:48 AM »
On the CS1000 platform there is a way to reboot individual IP sets remotely, without having to cycle PoE.  Do you know if the CS2100 has a similar station software reset method?

Offline ricke

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Re: Convert phone from UNISTIM to SIP
« Reply #4 on: May 15, 2013, 12:24:43 PM »
We were told that would require a CICM upgrade.  :o

Do the 1140e phones respond to SNMP commands?

Offline telecom116

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Re: Convert phone from UNISTIM to SIP
« Reply #5 on: May 15, 2013, 04:57:17 PM »
I don't know if the phones have SNMP on them.  Sorry.

Offline Michael McNamara

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Re: Convert phone from UNISTIM to SIP
« Reply #6 on: May 16, 2013, 09:25:43 AM »
You can following the process laid out in this post;

http://blog.michaelfmcnamara.com/2011/01/avaya-ip-1100-series-ip-phone-upgrade-to-sip/

You would need to make sure that the IP phones got the correct DHCP Option 66 (TFTP Server) and then you would need to power cycle the IP phones, such as cycling the PoE status on the Ethernet switch.

It could certainly be done, you'd need to-do a lot of testing but it could be done.

Good Luck!
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Offline ricke

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Re: Convert phone from UNISTIM to SIP
« Reply #7 on: May 23, 2013, 01:34:33 PM »

What about the phones that are on power bricks, and that we cannot physically get to (beyond locked doors during cut-over)? This is where I was hoping SNMP or some other push from the CICMs could send a reboot (perhaps to default) command to the phones. Anyone try that with success?
Thanks!

Offline Michael McNamara

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Re: Convert phone from UNISTIM to SIP
« Reply #8 on: May 23, 2013, 06:36:22 PM »
Why do I feel like I've already replied to this thread???

I did reply to basically the same question over on my blog;
http://blog.michaelfmcnamara.com/2011/01/avaya-ip-1100-series-ip-phone-upgrade-to-sip/#comment-16888

Use the Signaling Server to script a reboot of every IP phone.

Good Luck!
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Offline owens1024

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Re: Convert phone from UNISTIM to SIP
« Reply #9 on: May 26, 2013, 08:31:02 PM »
we have been planning to do this for over 1 year now.  in our discussions with AVAYA you do require a CICM upgrade to release 11 of higher to allow the CICM to reboot a phone or batch of phones.  we actually saw a demo of this using one 1140e instrament.  good luck

Offline Michael McNamara

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Re: Convert phone from UNISTIM to SIP
« Reply #10 on: May 28, 2013, 02:16:18 PM »
Well I hope you've gotten some value out of that engagement... you certainly don't need CICM to reboot an IP phone.

From the NTP (manual);

isetReset

The isetReset command resets an IP Phone based on the entered IP address or TN. The IP address must be the Public IP address for IP Phones behind a NAT. If the entered IP address identifies an IP Phone that is behind a NAT and no other IP Phone shares the address, then the IP Phone is reset. However, if the entered IP address identifies multiple IP Phones (multiple IP Phones behind a NAT sharing the same public IP address), then an error message is printed. This message, as shown in the following example, indicates there is more than one IP Phone using the IP address, lists the IP Phones and the TNs, and recommends that you use the isetReset TN command.

isetReset "47.11.217.102"

WARNING: There are 2 IP Phones that use the public IP address of 47.11.217.102

Please reset the IP Phone using the TN: isetReset "TN". The number of IP Phones that share the same public IP address is printed.

Commands such as isetScpwQuery, isetScpwModify, and isetScpwVerifyhave the same error handling as isetReset. If you enter an IP address that multiple IP Phones use, an error message prints, as shown in the following example.
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Offline ulster111

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Re: Convert phone from UNISTIM to SIP
« Reply #11 on: April 24, 2015, 01:09:56 PM »
Hi, trying to convert a nortel 1140e from unistim to SIP it is currently running on unistim 0625C8Q. The following files are in the tftp folder, 1140e.cfg and the firmware im converting to. on boot it looks for system.prv 1140E.prv, 001ECAF1C7FE.prv and 1140e.cfg. I have all of these files except for the 001ECAF1C7FE.prv in the tftp folder also. after It reads all these files ok it says checking for updates and continues to boot but does not change the firmware. I tried to both upgrade the current unistim firmware to latest and convert to SIP also with none of them been a success.