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Author Topic: 1120e cannot log in on Avaya ipoffice 500 system  (Read 4146 times)

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Offline edgar.gomez@xella.com

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1120e cannot log in on Avaya ipoffice 500 system
« on: February 27, 2014, 06:26:56 PM »
Greetings

i have 2 1120e phones wich came with 0624C8Q firmware

we upgrade the firmware to SIP 1120e04.03.12.00

when we try to log in the phone to the system it says "Failed to log in user"

i have another 1120e with SIP 1120e04.01.15.00 and says exactly the same

actually we have 16 phones 1120e working fine, but we are having problems to log in this 2 new phones

can anybody give us a hint to solve this??