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Author Topic: VSP 7024XLS Out of Band management port problems  (Read 619 times)

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Offline pat2012

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VSP 7024XLS Out of Band management port problems
« on: February 16, 2017, 11:17:33 AM »
Hi folks.

I'm having an issue with the VSP 7024XLS.

I have just started using some new VSP 7024XLS and the Out of Band (OOB) management port is giving me some problems.

Out of the box the switches came with release 10.4.0...  I configured an IP address for the OOB and noticed that most pings would fail.  I upgraded to the latest release, 10.4.2.201.  The pings are still timing out but not as bad as with 10.4.0...  EDM and Telnet are a pain to use.

I tried to downgrade to 10.3.3 but the problem persists.

Do you guys know if this is a known problem with the VSP 7024XLS OOB port?  I've read through the release notes and found this entry in Release 10.4.1, "Problems resolved in this release":

"VSP7000-599 - Link Flap alerts for out of band management port were observed after upgrade from 10.3.0 to 10.4.0".  This is the only issue I could find that references the OOB port.

I just tried setting the port speed to 100Mbps... that didn't help.  Link refused to stay up.

I have 2 VSPs in a stack and I'm having the problem with both.

The switches have no other configuration except the IP addresses on the OOB ports.

Any suggestions would be appreciated.

Thanks.


Offline MatzeKS

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    • matzeks
    • Controlware GmbH - Germany
Re: VSP 7024XLS Out of Band management port problems
« Reply #1 on: February 19, 2017, 05:00:17 PM »
Just to verify, did you tried to ping those IP's from "inside" - means the subnet(s) are assigned to those VSP's or do you have implemented a real OOB network which is only connected to those OOB ports?
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ACE-Fx #00050

Offline pat2012

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Re: VSP 7024XLS Out of Band management port problems
« Reply #2 on: February 20, 2017, 09:02:40 AM »
Hi MatzeKS.

I had a laptop connected directly to the OOB port.

Offline telecom116

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Re: VSP 7024XLS Out of Band management port problems
« Reply #3 on: February 20, 2017, 11:00:09 AM »
Are you using a straight or crossover Ethernet cable?  The OOB connector may not be auto MDI-X capable as you are not utilizing a hub/switch.
« Last Edit: February 20, 2017, 11:01:45 AM by telecom116 »

Offline pat2012

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Re: VSP 7024XLS Out of Band management port problems
« Reply #4 on: February 20, 2017, 04:13:38 PM »
Hi telecom116.

The link is coming up (Layer 1). The problem is that pings are unstable and would timeout for a few seconds then reply.. repeatedly.  It makes using Telnet or EDM very annoying and slow.

Offline MatzeKS

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    • matzeks
    • Controlware GmbH - Germany
Re: VSP 7024XLS Out of Band management port problems
« Reply #5 on: February 22, 2017, 05:35:26 AM »
Hi all,

I found this in related Release Notes to latest available Software:

Virtual Services Platform 7000 Series
Software Release 10.4.2.201


7.3 Problems Resolved in This Release
VSP7000-757 Management VLAN IP Stops Responding to ICMP Requests Intermittently
VSP7000-758 After upgrading from 10.4.1 to 10.4.2, some of the management interfaces are not reachable.

Good luck
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ACE-Fx #00050

Offline pat2012

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Re: VSP 7024XLS Out of Band management port problems
« Reply #6 on: February 22, 2017, 07:11:07 AM »
Hi MatzeKS.

I saw the same note.  It would seem that the problem wasn't resolved.  >:(

I'll have to use the "good old" command line via the console port until I add the VSP to the network and can use the In-band management IP - since these VSPs don't have any RJ45 ports.

Offline pat2012

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Re: VSP 7024XLS Out of Band management port problems
« Reply #7 on: March 09, 2017, 07:55:03 AM »
Update.

Avaya released a software update on 27th February - Release 10.4.3.  Under problems resolved they again stated:

VSP7000-785 - Management VLAN IP Stops Responding to ICMP Requests Intermittently
VSP7000-786 - After upgrading from 10.4.1 to 10.4.2, some of the management interfaces are not reachable.

I applied the update and I'm happy to report that the issue with the OOB port seems to have finally been fixed.