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Author Topic: Upload/Download Firmware/Software  (Read 2126 times)

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Offline tedlin001

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Upload/Download Firmware/Software
« on: February 23, 2016, 07:12:59 PM »
Hey Everyone,

We have 4 Avaya 4548GT-PWR switches. 2 of the switches have the newer firmware while the other 2 switches have really old firmware. We do not have the ability to download software from Avaya nor will they sell us access/support contract.

Is there a way to grab the newer firmware from the first set of switches and download it to the second set??

Thanks!!

-T


Offline Alain

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Re: Upload/Download Firmware/Software
« Reply #1 on: February 24, 2016, 06:24:50 AM »
Hi,

What version no. have the other 2 switches? (old firmware version).

Offline Telair

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Re: Upload/Download Firmware/Software
« Reply #2 on: February 24, 2016, 12:11:18 PM »
Depending on the software levels of the switches, if you stack them the code on the newer units should download to the older units.  Let us know specifics of what software they are running and we can see if it will work.

Offline tedlin001

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Re: Upload/Download Firmware/Software
« Reply #3 on: February 24, 2016, 12:31:05 PM »

Hey Alain, Telair,

First set:
HW:04
FW:5.1.0.8
SW:v5.1.2.004

Second Set:
HW:06
FW:5.3.0.3
SW:v5.6.3.024

Thanks for the replies guys. I am also looking into getting the support again since I later found out in an older posts on this forum that I could simply get a SKU from an local authorized dealer. I am surprised that the person I first contacted in Avaya denied my request to get support access to thesoftware because the switch is discontinued.

-T

Offline Telair

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Re: Upload/Download Firmware/Software
« Reply #4 on: February 24, 2016, 04:12:20 PM »
Yeah.  That v5.1 code is 9 years out of date at this point.  So you would have to look at bring it up to a newer code level before it could sync with the newer switches I am pretty sure.

Offline Alain

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Re: Upload/Download Firmware/Software
« Reply #5 on: February 25, 2016, 02:12:37 AM »
Agree with Telair.
Here's a note from avaya official doc:
"Switches with agent runtime software older than 5.2.0 cannot perform an automatic diagnostic
upgrade (DAUR) to the version which is operational in the stack. If a switch with software
release prior to 5.2 is added into a stack, the unit is not allowed to join the stack and the base
unit on that switch will flash rapidly to indicate an issue. "