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Author Topic: pre production warning message in 3524GT  (Read 1831 times)

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Offline nurhidayat

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pre production warning message in 3524GT
« on: December 21, 2015, 04:18:53 AM »
Dear forum,
I am testing 3 avaya 3524GT switches which another dept  just bought. In console, there is warning message:
Warning: This is a pre-production load. Not for general distribution.

I have googled with the warning keyword but I dont have any clue. What is that mean?
Is the switches a demo/beta product ? Or it need to update firmware ?
How to check the origin of avaya switches, from which distributor and reseller if we buy it from retail store perhaps.

Thank you all.


Offline Théo

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Re: pre production warning message in 3524GT
« Reply #1 on: December 21, 2015, 05:18:15 AM »
Hi Nurhidayat,

Don't worry, this is a pre-release (like beta), you have to upgrade to a stable release. The upgrade process is the same way than other upgrade.
The release 5.0 was the first one for ERS3500.
I recommand you to upgrade to 5.2.3 release.

To check the origin of Avaya Swith, try to contact Avaya support.
ACIS 6103 - ACSS 3605

Offline Telair

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Re: pre production warning message in 3524GT
« Reply #2 on: December 21, 2015, 12:42:33 PM »
Years ago now, but we got an entire shipment of 80x Nortel BPS2000 switches that were loaded with pre-release alpha testing code by accident.  Unfortunately for Nortel at the time they didn't have the upgrade option enabled on the code.  So instead of us shipping them back all the units they sent 2 techs who disassembled all the switches and manually reprogrammed the flash memory and EEPROM's.  Took them two days to reprogram all the switches to release level code.

You should just have to flash the newer release code on those switches and they will be happy again.

Offline nurhidayat

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Re: pre production warning message in 3524GT
« Reply #3 on: December 21, 2015, 09:10:35 PM »
Thank you Mr. Théo and Telair  ;)