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Author Topic: Podcast about Avaya Networking  (Read 1337 times)

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Offline Dominik

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Podcast about Avaya Networking
« on: May 25, 2016, 07:35:00 AM »
Hi,

on the Network Broadcast Storm Episode 6 we had the pleasure to have Roger Lapuh from Avaya as a guest.

Besides some interesting Storys about the development of SMLT we also discussed 2 exciting new features that will come to the
VSP platform in the near future:
DVR Distributed Virtual Routing and advanced Port Mirroring for the Fabric.

You can check out the Podcast here:
http://networkbroadcaststorm.com/2016/05/episode-6-discussion-with-avayas-roger-lapuh/

Cheers
Dominik
Itīs always the networks fault!
networkautobahn.com


Offline Michael McNamara

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Re: Podcast about Avaya Networking
« Reply #1 on: May 26, 2016, 08:51:03 AM »
This is a great opportunity for Avaya customers to provide constructive feedback regarding the problems and issues you guys are having in the day to day operation of your networks. You don't need to be a $1 million customer to have a voice beyond dealing with the Avaya support folks.

If you've got questions please post them here or post them on the podcast.

Cheers!
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Offline tbigby

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Re: Podcast about Avaya Networking
« Reply #2 on: May 30, 2016, 11:11:30 PM »
Hi Michael, we recently replaced our Avaya core network with HPE and didn't really consider Avaya on the shortlist.

My constructive feedback for Avaya would be that they need to rework their buying and renewal channel. We were happy Nortel then Avaya customers for years, but every time when the switch maintenance came due it would take months to get an accurate quote for support and maintenance on our devices. The last time when we renewed, it expired in March 2014 and I didn't get a correct quote that we could go ahead on until December 2014.

There was just such a long path from us to our reseller to the distributor to the APAC distributor to someone at Avaya to someone else at Avaya, that we had to keep chasing constantly as to where the quote is at. Then every time we got anything back, it had the wrong quantities, wrong equipment, or wrong serial numbers- despite: a) I constantly sent through the correct list every time, and b) they already must have had the correct details in their system against our Account.

In the end we were able to 'lease-to-own' over 5 years a new 10G core network from HPE, with 5 years support and maintenance paid upfront; for a lower cost per year than just the support and maintenance of the old Avaya network per year.

We did try to get some quotes out of Avaya for the core network also, but never really got any good follow-up in terms of recommendations and the costs were quite a lot higher than HPE. The quoting procedure also took a long time and was rather messy in terms of discounts to be applied (we're a non-profit in education so we usually expect some discount from retail pricing).

All the best to Roger and his team, I think the SPB technology they are working with is great and I hope it will be successful in the future.

Cheers, Tony
Tony Bigby

Offline Dominik

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Re: Podcast about Avaya Networking
« Reply #3 on: May 31, 2016, 04:11:01 AM »
Hi Tony,

I can not say anything about reseller or distributor. I can say something about technology. From a technology perspective I can not say anything good about HPE. There recommended technology IRF is nothing more than a stacking technology that Nortel already had in the late 90s. On the product datasheet the HPE products look impressive with a lot of supported features, but when you try to use these features you will find out that turning on one feature will kill an other feature without any warnings. On the HPE 5k switches you find also SPB as a feature, but good luck with trying that in a production network.
HPE is cheap and when the price tag is everything you care about maybe you can go with HPE. Cross your fingers and hope that you never need the HPE support.

Cheers
Dominik
Itīs always the networks fault!
networkautobahn.com