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Author Topic: NOT ABLE to take vsp 9k through EDm  (Read 4159 times)

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Offline pdhakad13

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NOT ABLE to take vsp 9k through EDm
« on: August 25, 2014, 08:30:02 AM »
hi all ,

i am facing isssue while accessing VSP 9k Through  EDM .
also find screenshot of  web-server


Offline pdhakad13

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #1 on: August 26, 2014, 01:44:50 AM »
also i get the logs whenever trying to access vsp 9k from http/https


CP1  [08/25/14 17:38:37.291] 0x00040504 00000000 GlobalRouter WEB ERROR All HTTP threads exhausted

Offline pdhakad13

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #2 on: August 26, 2014, 05:25:16 AM »
And also reference with that http thread issue cpu hiking upto 100% .

Offline Telair

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #3 on: August 26, 2014, 01:03:14 PM »
Please tell us what code level you are using on your router.  Otherwise, could this be the issue?

"A security vulnerability was recently identified in certain versions of OpenSSL code (reference: CVE-2014-0160).

While the Avaya Ethernet Routing Switch and Virtual Services Platform products are not susceptible to this vulnerability as they do not use any of the affected versions of OpenSSL, a potential interaction with the tools released to scan for this vulnerability is currently being investigated. If affected, by scanning for the Heartbleed vulnerability, ERS and VSP platforms may exhibit problems related to switch management. Symptoms observed may vary but include an inability to save the configuration and eventual exhaustion of switch access capability. Services provided by the affected ERS or VSP (including traffic through the switch) are not impacted."
« Last Edit: August 26, 2014, 01:12:37 PM by Telair »

Offline pdhakad13

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #4 on: August 27, 2014, 01:13:04 AM »
hi telair ,

kindly find the software version of vsp 9k along with the cpu utlization and also the logs that found when i try to access VSP through http/https(EDM)

Offline Michael McNamara

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #5 on: August 29, 2014, 08:21:05 AM »
You're not going through a proxy server are you?
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Offline pdhakad13

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #6 on: August 30, 2014, 04:20:41 AM »
no i am not going through any proxy

Offline techstuff

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #7 on: September 17, 2014, 08:42:23 PM »
Can you fail over to CP2 and see if this issues follows?  You might have a faulty CP or a hung process.  Also I would highly recommend upgrading to 3.4.2.2 (3.4.3.0 is out but is new enough that I would wait for 3.4.3.1).
« Last Edit: September 17, 2014, 09:10:04 PM by techstuff »

Offline pdhakad13

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #8 on: September 17, 2014, 11:24:14 PM »
currently we do have 3.3.2.0 software in our vsp and you know whenever i see the khi cpu it shows me 100%  utlization always even with no latatency   :-\

and  i always found a error 0x00040504 00000000 globalrouter web error all http threads exhausted .

Offline alekm

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Re: NOT ABLE to take vsp 9k through EDm
« Reply #9 on: September 19, 2014, 07:29:17 PM »
Are you using Internet Explorer?


Is that "Last Host Blocked" the IP you are accessing from (10.6.11.16)?