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Author Topic: Avaya COM 3.1.1 Rev. 36 - SNMPv3 Setup Assistance  (Read 2860 times)

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Offline cskelton.dcdsb

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Avaya COM 3.1.1 Rev. 36 - SNMPv3 Setup Assistance
« on: March 25, 2015, 03:38:21 PM »
Hi there, our organization just purchased some new gear as well as COM 3.1.1 Rev. 36 and we'd like to get it all monitored using SNMPv3.  Here is the gear:

ERS4826GTS - SW:v5.8.1.029s
VSP4850GTS - SW:v4.1.0.0s

I have configured SNMPv3 on the ERS and VSP to the best of my knowledge and set the credentials on the COM server.  When I run a discovery I get the following message in my COM syslog viewer:

GlobalRouter SNMP ERROR Trap failed to find the MIB view for host <ip of com server>:162

This is all very new to me and I'm sure I've missed something.  Any assistance in pointing me in the right direction would be greatly appreciated.

Thanks for your help!
Chris


Offline Dominik

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Re: Avaya COM 3.1.1 Rev. 36 - SNMPv3 Setup Assistance
« Reply #1 on: March 26, 2015, 02:35:15 AM »
Do you have configured the needed seed devices?
Itīs always the networks fault!
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Offline cskelton.dcdsb

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Re: Avaya COM 3.1.1 Rev. 36 - SNMPv3 Setup Assistance
« Reply #2 on: March 26, 2015, 08:07:02 AM »
Thanks for the reply Dominik.  Yes the seed devices are configured in COM.

Offline cskelton.dcdsb

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Re: Avaya COM 3.1.1 Rev. 36 - SNMPv3 Setup Assistance - RESOLVED
« Reply #3 on: April 10, 2015, 09:45:27 AM »
I just thought I'd update this in case anyone else finds themselves stuck in the same place.  Of course the setting I was missing was obvious after I figured it out.  In COM, when creating credentials for a device, remember to assign those credentials a "management user".  Typically the "management user" is the user that you log on to COM with.

Hopefully this helps someone.  Please consider this post closed.
Thank you.