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Author Topic: Avaya 1KW AC/DC 54V Power Supply issue  (Read 203 times)

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Offline bhusebye

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Avaya 1KW AC/DC 54V Power Supply issue
« on: October 11, 2017, 01:06:43 PM »
Greetings,
anyone else having issues with parts breaking on the 4850-GTS PWR+ power supplies, screws ending up snapped off on delivery and plastic handles breaking off.  I tried to ask Avaya yesterday if there was a replacement kit for the front of the power supplies.  There is nothing wrong with the power supply functionally and the front of the power supply can be taken off with 5 screws.  They said it was against their "Guidelines" to sell us that part.  Has anyone else ever ran into this?


Offline TankII

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Re: Avaya 1KW AC/DC 54V Power Supply issue
« Reply #1 on: October 19, 2017, 12:38:46 PM »
I've had some of my team snap the handle off, but never the thumbscrews on delivery/out of the box.  If you RMA it right away, they will replace it as a DOA part.
TankII