• November 29, 2020, 05:49:05 PM
Welcome, Guest. Please login or register. Registration is free.
Did you miss your activation email?

Author Topic: Avaya 1KW AC/DC 54V Power Supply issue  (Read 2219 times)

0 Members and 1 Guest are viewing this topic.

Offline bhusebye

  • Rookie
  • **
  • Posts: 12
Avaya 1KW AC/DC 54V Power Supply issue
« on: October 11, 2017, 01:06:43 PM »
anyone else having issues with parts breaking on the 4850-GTS PWR+ power supplies, screws ending up snapped off on delivery and plastic handles breaking off.  I tried to ask Avaya yesterday if there was a replacement kit for the front of the power supplies.  There is nothing wrong with the power supply functionally and the front of the power supply can be taken off with 5 screws.  They said it was against their "Guidelines" to sell us that part.  Has anyone else ever ran into this?

Offline TankII

  • Hero Member
  • *****
  • Posts: 556
Re: Avaya 1KW AC/DC 54V Power Supply issue
« Reply #1 on: October 19, 2017, 12:38:46 PM »
I've had some of my team snap the handle off, but never the thumbscrews on delivery/out of the box.  If you RMA it right away, they will replace it as a DOA part.