5530 dead again

[JaySmith]

Avaya sent me a new 5530 to replace my old dead one. Configured and set it aside a week ago. Plugged it in today to hook everything up, and it starts power-cycling. Got into diagnostic and ran post tests and got this. Am I calling them again or is there a way back from this?

[Telair]

Sorry, I don't see what your diagnostics said.  But if it reports a hardware issue it's an RMA.  Getting a bad RMA unit isn't common, but it happens occasionally.  About a year ago did an RMA on a dead switch.  Put the replacement unit in and 16 hours later it's power supply burned and the RMA unit wouldn't even boot.  So it happens.

[jamessunday]

You'd better call Avaya and tell the details to see what's wrong with 5530. If not make everything clear, the bug may happen again and again.

[Johan Witters]

That's a RAM issue....

You'll have to contact Avaya again to get it swapped..

[JaySmith]

Fortunately this issue is not the same as the last issue, unfortunately though it is dead. I've contacted avaya, will have a new one tomorrow. Hopefully it fares better.