Motorola Access point guest access problem.

[jigu28]

Hi,

  We have setup with RFS 4000 & Ap650 & Ap 6521 with Wings 5.4 . i have configured two wireless network one for corporate and one for Guest in guest i have configured captive portal with Radius authentication . I am facing Issue with Iphone In guest network when Iphone is locked and we unlock it is asking again ask captive portal username password this is happening  every time  . i have also check when iphone is locked and in background no application is running is shutoff wifi as i am unable to ping when Iphone is locked.
Please help me out to solved this issue.

Regards,
  Jigar   

[McNulty]

Check your timeout and cache settings under the WLAN and also under the Captive Portal

[jigu28]

Hi,

  I have checked there is no issue with the timeout and cache settings .

[McNulty]

Could you post your config here? (remove personal information)

[ajohnson]

See my post here
https://forums.networkinfrastructure.info/motorola-wireless-lan-switches/hold-time-and-inactivity-timeout/msg17605/#msg17605