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Author Topic: Captive Portal Authentication Issue  (Read 3249 times)

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Offline degreek21

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Captive Portal Authentication Issue
« on: December 30, 2014, 09:24:52 AM »
I've created a Captive Portal, based on the PDF's that I've been reading.  I've created the portal, DNS Whitelist, AAA policy, Radius Group/pool/server policies, the WLAN, and mapping of the SSID to the radios...  I've created a user that can sign into the web and create a guest user account.  Here's my issue.... The guest user account creation ID creates the guest account.  On a laptop, I connect to the guest SSID, I receive a DHCP address, I open a web browser, and try to go to a web page......The Captive portal intercepts my request and brings up the captive portal page redirection login page...I put in the username and password that was created...I accept the TOS, and click on sign-in....  It just sits there....eventually a web page will come up and say that the server could not fulfill the request.  Please refresh to try login again.  The captive portal mode is centralize, the web pages are internal.  Any help and suggestions would be much appreciated!  Thank you in advance

Offline newdud

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Re: Captive Portal Authentication Issue
« Reply #1 on: January 04, 2015, 09:12:45 AM »
It would probably help if you would post the config and details of the controller and APs

Offline McNulty

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Re: Captive Portal Authentication Issue
« Reply #2 on: January 05, 2015, 10:56:54 PM »
Are you saying that the message "could not fulfill request" is coming from the captive portal server?

Does this WLAN work with open authentication?

Offline noobie

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Re: Captive Portal Authentication Issue
« Reply #3 on: January 06, 2015, 08:51:29 AM »
Without the config its just a guess, but to me it sounds like radius daemon is not running on a controller hence when you are entering user credentials and its getting stuck as RADIUS is not available to authenticate the user. Did you map the radius server policy to the controller or an AP, which suppose to run the radius service?