Bypass Temperature Alert or Migrate Licenses

[jcoehoorn]

I have an RFS4010 that will not start up due to a temperature alert. When it starts up, and the end of the post cycle the bottom light flashes amber and it won't progress. I removed it from the rack and let it sit in a cold room overnight, and it still does this in our work room. I see enough other things working that I believe it's just a bad sensor.

Is there a way to bypass this alert? I know the alert exists for a good reason (ie: not damaging the device), but as I see it, if I can't do this the device is dead anyway.

If not, I have a spare we picked up off of eBay a while back for just $50. I'm wondering what it will take to transfer the licensing to the spare. I already have most of the configuration moved over, but it won't help me unless I can get the firmware updated and licenses installed.

[McNulty]

Don't know about the sensor but I know something about the licenses. How many do you have? The RFS4000 comes with 6 licenses onbaord so if it is that number, nothing is required.
Otherwise Extreme Support is required.

[jcoehoorn]

I have 94 AAPs (96 licenses), though a number of these are not in service yet, waiting for the maintenance folks to get some pre-wiring raceway/cable paths ready for me.

In the end, I had to get my reseller to issue a new key for me, but I'm live with the spare now.

Also, the Hub community on Extreme's site seems pretty good.