M2250 Emergency MN display

[fala1000]

hi all,
I am currently working as a system administrator of a cs 1000 running version 4.5 software with 208 ip users and 32 digital users am still a newbie in  the world nortel/avaya systems.my challange these week is that i did setup and install M2250 to operate as Attendant Number 2.it is working fine but the problem am facing is that the LCD displays EMERGENCY MN I have gone through documents to find a way to clear these massage but I have not succeded yet, your help will be highly appriciated.

Thanks

[Michael McNamara]

Here are the abbreviations and what they mean;


— MN (minoralarm)
— MJ (major alarm)
— C/H (CAS/History File)
— CW (Call Waiting)
— BUSY (Position Busy)
— NIGHT (Night Service)
— IDLE (Idle)
— ACTIVE (lpk has been selected)
— S (Shift mode) Only on the M2250 and later releases of
the M1250.
— EMERGENCY (Power Fail Transfer (PFT) feature is activated.)


You can find all the codes in the manual;
http://support.avaya.com/css/P8/documents/100099145

Good Luck!

[fala1000]

Hello Mike,
thanks for the documentation however My problem still remain on how to clear these alarm message and  read Idle ,do you think restarting the whole system will help?please advice.

regards
Fala.

[Michael McNamara]

I believe there's a "Power Fail Transfer switch" on the M2250. What position is it in?

I would not advise restarting a 4.5 call server for such an issue... it's most likely a configuration issue or other problem. Thankfully you don't have to treat a call servers like Windows server;  the Bill Gate's philosophy of rebooting to resolve the problem doesn't usually apply to this equipment.

[fala1000]

hi mike,
If only i had better words to express my joy,thank you so much you are my hero thanks once more.

Fala1000