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Author Topic: System Health Check  (Read 2475 times)

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Offline bws

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System Health Check
« on: April 22, 2010, 01:12:07 AM »
Hi,
I have got HA CS1000E with 15 Media gateways. I have Conference bridge and CallPilot 1005r also. I need to provide a system health check document for management. I am not sure wat to include and wat to  include in the doc. Any help will be highly appreciated.


Offline Michael McNamara

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    • Michael McNamara
Re: System Health Check
« Reply #1 on: April 22, 2010, 07:46:44 AM »
Hi bws,

Very interesting... I've seen management ask for performance/utilization metrics but never a 'health report'.

You might want to include a traffic study, assuming that you have them done on a regular basis, along with perhaps a ISM license count.

Not sure what more you might want to include other than perhaps some uptime numbers or something like that.

Good Luck!
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Offline Brian

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Re: System Health Check
« Reply #2 on: July 30, 2010, 09:32:02 AM »
New member trolling posts and figured I'd chime in on this one. As far as pbx health checks go, you can draft a routing doc that cover the more critical portions of the switch.
In doing these checks and depending on what connection type your using (ProComm, PuTTy, EM etc) I'd suggest capturing the data and performing these daily.
History File for the previous day to current. In log will show all the burps the switch went through
ld 22
prt
ahst
<cr>
ld 96
stat dch
This retrieves the current status of d-channels
ld 60
lcnt
Lists the current error count on your connected circuits. These counters should reset during midnight routines. Any errors like Slips 20 and over should be looked at
ld 60
stat
Retrieves current circuit status
ld 48
stat msdl
Stat's the msdl cards and associated ports.
ld 135
stat mem
stat cpu
stat cni
These check the status of your cpu's, memory and cni cards. In a dual core switch 1 core should be active the other in redundant mode
ld 137
stat
stat's the elan link and cmdu's
ld 37
stat tty
stat's the configured tty ports

One thing to consider, and if your switch has it in your midnights is to look for codes with a NWS and associated TN. The switch performs signalling tests out to the phones, if phones are unplugg or have issues it will automatically disable those sets. Keep the list from a few days, compare it, and if the same phones come up, out them. Garbage in garbage out is a good rule of thumb