Acctivate Call Log for Nortel 1140e users

[mrclean613]

Greetings ~

I'm looking for instructions to activate Call Log for our end users on Nortel 1140e sets. I recall this feature needs to be turned on the sever - just not sure where - what effects do I need to be aware of if this is turned on? is a system reboot needed to activate the change? Any small details are appreciated.
We're running on a cs100e 4.5 - yes... we'll be upgrading to 6.0 soon

Thanks,

mrclean613

[Michael McNamara]

Using the CS1000 Element Manager (resides on the Signaling Server) there is a field that needs to be filled in with the ELAN IP address of the primary Signaling Server under IP Telephony -> Personal Directories -> Server -> Server IP Address should be set to the ELAN IP address of the primary Signaling Server.

I don't believe there is anything else needed, it should just start working on those phones that are directory capable.

Good Luck!

[mrclean613]

Hey Mike ~

I see where to insert the IP ELAN IP address of the primary Signaling Server on the Element Manager - the question I have is this...

... Is there any effect I need to be aware of when I "submit" the change?

Much Appreciated,

mrclean613

[Michael McNamara]

There's nothing else to it really... you might want to consider your user base. We had some "upset" folks that didn't like change come crawling out of the woodwork after we turned on the feature complaining that their phone would now say "1 New Callers" or whatever the prompt is. You can always turn if off by just erasing out the IP address again.

Good Luck!

[mrclean613]

ok... we're running rls 4.5 on the CS1K - there was scuttle that we need to be running rls 6.0

[Michael McNamara]

It'll work fine with Communications Server 1000 v4.5.... I had it running for 3 years on 4.5 before recently upgrading to 6.0.

Good Luck!

[mrclean613]

Hi Mike ~

Great information - Here's a few Q's concerning activating the call logging.

What is the call logging default setting for the 1140e sets?

We're looking to convert to Avaya Aura next year - does Avaya offer this feature?

Much appreciated,

mrclean613

[Michael McNamara]

I believe the IP phones allow for a directory of 99 entries (that's 99 missed calls).

Avaya Aura is going to be the "central call manager" while the call servers stay in place, so I would expect that feature to remain giving the discussions I've personally had with Avaya.

Cheers!