"A" Band on 6140 sets

[Sgorges]

I am trying to run my 6140 sets on the "A" band per a clients request.
They have a cs1000M on 7.0
Using the latest firmware for the 6140 and w/o an SVP.

We seem to be missing something either on the Cisco controller or in the handset settings.

Anyone have documentation on how to setup for "A" band instead of B/G.
We can run on B/G but the client prefers to run on "A". Every time we switch to "A" we get "NO NET" "NO AP"


Thanks

[Michael McNamara]

I am trying to run my 6140 sets on the "A" band per a clients request.
They have a cs1000M on 7.0
Using the latest firmware for the 6140 and w/o an SVP.

We seem to be missing something either on the Cisco controller or in the handset settings.

Anyone have documentation on how to setup for "A" band instead of B/G.
We can run on B/G but the client prefers to run on "A". Every time we switch to "A" we get "NO NET" "NO AP"

Hi Sgorges and welcome to the forums!

I'll ask, you are re-configuring your wireless equipment so that SSID is now on the 802.11a radio on the access points correct?

There's nothing additional you need to do... just set the 6100 series phones to use 802.11a (5Ghz) and you should be off and running. Now obviously the coverage of the 802.11a radio is going to be smaller since the 5Ghz signal doesn't propagate as well through walls and such as the 2.4Ghz signal but it should definitely work.

Cheer!

[Sgorges]

So the system is set to broadcast SSID on all radios a/b/g/n.
This is what I am being told. Still n/w

[Michael McNamara]

That's probably not the best configuration... well if it isn't working it certainly isn't. You should have the SSID configured for only the 802.11a (5Ghz) band and make sure the SSID is set to broadcast and has it's own BSSID that's not being shared with any other SSID.

Short of that the obvious test would include taking a laptop with an 802.11a radio and configure it with the appropriate WLAN settings (WPA-PSK?) and see if it can 1) see the SSID and 2) connect to the SSID.

Good Luck!

[Sgorges]

Thanks
We will make some changes and see what happens