Hi,
we are going through the same process as well.
Very little information on Avaya and Nortel sites regarding this but there are some release notes for the 55xx and 8600 most of which has been advised here.
with regards to PCI compliance, there are guidelines but it really is up to yourself as to the level you want to go to and of course what your Security department require, most of whom would prefer if we didnt switch the network equipment on !

It really is a never ending task, because we would take CC details over the phone we now have to look at encrypting all voice traffic, all traffic from clients to servers and our backend has to be encripted as well, when our agent wants to verify the CC details from a customer a computer program kicks in to read it back to the customer so the agent does not read it aloud!!!
Hopefully we will soon be getting a few of those Gizmo`s from "Men in Black" that we can wipe the agents memory at the end of the day so they dont store CC info in their head.!!!