We wanted to share this job opening with any techs

[FormaTech]

We here at Forma Technology in South Florida are looking for highly trained Nortel professionals who are interested in working with a group who appreciates your talents and hard work. Here's a posting on both the Nortel Service Technician position and the Nortel Account Executive position we are looking for. Contact us at 1.954.984.4116

Hope someone is interested and we can talk soon! Thank you!

Job Title:                      Nortel Service Technician
Location:                      South Florida
Position Type:             Permanent -- Full time

Company overview:  Forma Technology is a full service telecommunications company and an industry leader in small, midsize, and enterprise business phone systems. We have been recognized as one of South Florida's most rapidly growing technology companies, specializing in Avaya products and services.
Forma offers a full range of solutions including VoIP, Data Infrastructure, Unified Communications, Wireless, Security and much more. We also provide a complete range of services from Design Engineering, Installation and Project Management to Repair, Remote Monitoring, Support Agreements and Financing.
 
Position Overview:
Service Technician: Forma Technology seeks a dynamic individual to join our Team.  The successful candidate must be a highly motivated self-starter with excellent intrapersonal skills.  The successful applicant will be required to work directly with Clients and may be required to travel on occasion.  Extensive knowledge of the Nortel CS-1000 and Business Communication Manager product lines is required.  Extensive knowledge of related applications (CallPilot, Contact Center, Integrated Applications, etc.) is also required.  Avaya Data Product Portfolio, experience a plus.
 
Responsibilities:
Interfacing with clients and staff
Client support & consultation (CS-1000 & BCM Lines)
Proof of concept
Implementation (system installation/MAC)
Occasional project management/support
Occasional travel may be required
 
Required Knowledge and Experience:
Nortel CS-1000 support specialist and/or expert certifications (CS-1000, CCM, CallPilot, etc.)
Nortel BCM support specialist and/or expert certifications (BCM and related applications)
Verifiable, work experience
Demonstrated/proven product experience
Proven customer service skills
 
Forma Technology will offer to the ideal candidate:
Competitive base salary
Comprehensive benefits package, including 401K
Paid Holidays, Sick Leave and Vacation

and

Job Title:                      Nortel Account Executive
Location:                      South Florida
Position Type:             Permanent -- Full time

Company overview:
Forma Technology is a full service telecommunications company and an industry leader in small, midsize, and enterprise business phone systems. We have been recognized as one of South Florida's most rapidly growing technology companies, specializing in Avaya products and services.
Forma offers a full range of solutions including VoIP, Data Infrastructure, Unified Communications, Wireless, Security and much more. We also provide a complete range of services from Design Engineering, Installation and Project Management to Repair, Remote Monitoring, Support Agreements and Financing.
 
Position Summary:
Responsible for the new business acquisition of SMBE and enterprise business customers. Present communication service opportunities, provide proposals for products and services, and originate new business orders.  Forma Technology is seeking candidates with a drive to succeed and a hunger to win in a B2B environment.  This is a true hunter role in which you will generate your own leads. Candidates must be comfortable with cold-calling, prospecting, and door knocking. 

What you need for this position:
• Previous experience selling Nortel and Avaya Business 
Phone Systems
• Prior commissioned sales success derived from prospecting, presenting and closing small to medium sized businesses

What's in it for you:
• Base Salary and uncapped commissions
• Full benefits
• Work for stable, growing Company


Essential Functions:
Solicit and acquire enterprise business customers through various sourcing efforts; develop territory or business base to maximize new customers and/or expand product mix offered to existing customers.
Maintain positive client relations with existing customers through continuous contact; evaluate on-going telecommunications needs.
Follow-up on current accounts that are in the pipeline to ensure a closed sale.
Ensure proper proposals, engineering and validation to ensure a well-organized implementation process.
Meet or exceed monthly sales quota.
Deliver monthly sales forecasts and reports as requested.
Provide feedback to management regarding offering desirable products to the marketplace.
Keep abreast of changing trends and product developments within the telecommunications industry.
Perform other related duties or projects, as assigned.

 
Essential Requirements:
Demonstrated experience in professional sales and marketing, specifically selling technical services, indicating an ability to prospect new accounts and manage existing accounts.
Experience in positioning, managing and selling to high-end enterprise customers.
Successful track record of exceeding quota.
Demonstrated sales proposal development and presentation to high-end customers.
Strong analytical, time management, problem solving, prioritization and planning skills.
Exceptional verbal and written communication skills.
Computer skills, including spreadsheets, presentation and word processing programs.
Proven time management and organizational skills, and ability to be self-directed.
 

[shreedhars]

Hi got to learn about this now, Can i apply for the same now, is it open?, i am currently working for a channel partner in India, and have good hands on in BCM system, i am enclosing my details below


SHREEDHAR V. SHANBHAG
101, Saipalace, Saibaba Complex, Ciba Road, Goregaon (E), Mumbai – 400 063
Home : +91 22 28424026, Mobile : +91 9967070805, Email – shreedhars@rediffmail.com

Senior Customer Support Engineer

A results driven professional with extensive experience administration and support on various IT and Telecomm technologies, In-depth expertise in implementation, analysis, optimization, troubleshooting and documentation. Strong “hands on” technical knowledge. Proven ability to lead and motivate project teams and sub-ordinates to ensure success Track record for diagnosing complex problems and delivering effective solutions.

Technical Expertise

•   Nortel BCM & CS1000 Signaling Server
•   Nortel Wireless Networking
•   CISCO Wireless Networking
•   Advatel Phoneeasy IP Console and Desktop Clients
•   Contact Centre Setup
•   VPN Configuration for i2050 soft phone and Callpilot
•   LAN CTE
•   Call Detail Recording (SMDR)
•   Computer Data Networking
•   Least Cost Routing & Automatic Route Selection (LCR)
•   VOIP trunks
•   IP telephony
•   Voice Messaging, Unified Messaging and Fax Messaging
•   Wireless Telephony Implementation
•   BCM400 3.7 to 4.0 upgradation and BCM 50 1.0, 2.0, 3.0 upgradation
•   BCM400 Rel.  3.7 & 4.0 Image loading
•   Call Pilot 201i Image Re-loading
•   CS1000 Signaling Server Image Re-loading
•   VPN Configuration for i2050 soft phone and Callpilot

Professional Experience

Ascent Networks Pvt. Ltd.
A turnkey solution provider and Silver Channel Partner of Nortel and various other Premium brands like IBM, HP, CISCO, ALCATEL to name a few.

Senior Customer Support Engineer                        February 1997 till date

Heading a Team of 10 engineers for Installation, troubleshooting & online support for
NORTEL BCM EPABX, Voice Networking, Voicemail & Call Metering software Integration Provide training to team members & customers, Co-ordinate & support  other teams, understand customer’s needs & expectations from the system & provide them with the right solution pre & post sales, to help the Sales team and arrange Pre-Sales demos and presentations. Periodically download Patches and Updates from Support website & upgrade customer’s system, provide on-line & remote maintenance support to service engineers & customers, enhance product knowledge by referring to documents & attending appropriate trainings/workshops & share knowledge with sub-ordinates, opening trouble tickets with NORTEL for major issues & tracking the progress towards solution.

Major Projects


Nortel BCM Enterprise setups. :
•   Thomas Weisel Partners (I) Pvt. Ltd. Network & Installation Planning, supervising   system installation of NORTEL BCM400 into
                customer’s existing NORTEL CS1000 Voice network in US connecting through VOIP Trunk Lines. The configuration is 24 VOIP trunks,   
                48 IP clients, 48 Callpilot Voice Mailboxes and Fax Messaging.
•   Rolls Royce Ship Management (I) Ltd. Network & Installation Planning, Supervising   system Installation of NORTEL BCM400
               connecting their Mumbai office with their H.O. in Norway using VOIP trunks. Configuration: BCM400 with 8 VOIP trunks, 1 PRI, 48
               Digital Extensions, 48 Voicemail & Unified Messaging clients configured on Lotus Notes Clients.
•             D D้cor Fabrics Pvt. Ltd. : Network & Installation Planning, Supervising system Installation of NORTEL BCM400, comprising of 4 BCM
              400s and 4 BCM50 inter-connecting Mumbai H.O and 6 factories in Tarapur configured for 2PRI lines,32 VOIP trunks,128 Digital & 32 IP
              (Soft) Phones, 10 6140 Wireless phones along with CallPilot Unified  Messaging & Fax suite for 32 clients with Lotus Notes 
              configuration of Advatel Phoneeasy IP
              Console and Desktop Clients using LAN CTE
•            Bloom Energy (I) Pvt. Ltd. : Installation and programming and Networking of Nortel 2 BCM400 and 2 BCM50 Configured for 1 ISDN
              PRI, 128 Digital, 16 VOIP Trunks, 32 Call Pilot Voice, Unified and Fax Messaging respectively
•            Rosyblue Diamonds : Network & Installation Planning, supervising   system Installation of NORTEL  BCM400 system with 1 PRI and
              128 Digital Extensions, 8 VOIP Trunks, 32 IP Soft clients including 16 Wireless Telephone Nortel W2211 & W2210 with Nortel W2245
              Wireless Telephony Manager and D-Link Access Points.
•   K-Line Ship Management : Installation Planning, supervising   system Installation of NORTEL BCM 50 configured for 8 Analog Trunks &
              32 Digital Extensions with CallPilot Auto Attendant & Voicemail system
•   Rosyblue (Farm House) :  Installation Planning, supervising   system Installation of Nortel BCM400 configured for 8 analog trunks, 48
               Digital extensions and 8 Wireless telephones W2210 & W2211 using W2245 Wireless Telephony Manager and Wireless Access Points

Contact Centre setups on Nortel BCM platform :
           
•   First Altus, Better Homes, TTK Services (NZ Visa Consulate Services Delhi) 8-12 Agents, 2 Skill Sets, Reporting for Contact Centre
                Software.

Nortel Passport 4400 series:
•   Wonderfulbuys.com : Implemented 20 Agents In-bound Call Centre using Nortel Passport 4400 WAN Switch, Norstar MICS & Flash 
                 Automatic Call Distribution (ACD)  for connecting customer’s Batavia (Canada) site with Pune (India) site.

Nortel CS1000M :
•   India Infoline Ltd. : Co-ordinating & supporting CS1000 team for Basic Installation and Network configuration for interconnecting 2
                CS1000M Signaling server and NRS at Mumbai and Delhi
•   SAS Institute :  Co-ordinating & supporting CS1000 team for Basic Installation and Network configuration for interconnecting 3
                CS1000M Signaling server and NRS at Mumbai, Delhi and Bangalore




Nortel Baystack 425:
Intergold Gems : Setup and configured LAN Network with Baystack 425T and configured Stack of 8 switches

Nortel and CISCO Wireless Networks:

•   Holiday Inn Pune : Designing, physical Site survey, and Installation and configuration of 64 NORTEL 2330A series wireless access
                points and Wireless security switch 2382 spread across 8 Floors of the Hotel Property.
•   D’d้cor : Installation, Configuration and troubleshooting of 24 Cisco Aironet 1130 access points and 2 2100 wireless LAN controllers.
                Education / Certifications

•   Certification Course from Nortel Networks for Setup & Maintenance of Passport 7000 for Centre Solutions
•   Attended training program by Nortel Networks for Core Setup, Maintenance and troubleshooting for BCM 50/200/400
•   Attended Networking & Computer Hardware course from CMS, Mumbai
•   Diploma In Computer Application Development from NIIT, Mumbai
•   Diploma in Financial Management from NMIMS Mumbai.
•   Diploma In Interior Designing and Decoration from L.S. Raheja School of Architecture, Mumbai
•   Bachelors Degree in Commerce from Mumbai University

Computer and Other Skills

Windows 7, XP, Vista, MS Office
Windows NT, 2000
Ekahau Wireless Site survey tool
Samsung, Sanyo, Aver Media, CCTV digital video recorders
Paxton Door access control systems
Veritas fire and intrusion detection systems

Personal Details

Date of Birth            : 10th December 1972
Marital Status          :  Married
Languages Known  :  English, Hindi, Marathi
Fields of interest      : Telecommunication & Networking