Hi Michael
Thanks very much for the reply.
Let me begin by saying that I, personally, very much agree with you on this.
My boss, however, has very much the mentality that there's nothing he can't do in house and evidence really doesn't seem to sway him.
Regarding SLAs and such, we're not going to be providing that kind of service. We manage shareholder information on behalf of listed companies - as part of their corporate governance legal obligations. Alongside this we manage takeovers and mergers, stock offers and so on. We receive transactions from the markets and are legally required to process them in a certain amount of time (that side of things is on a private encrypted network and is, in a large way, responsible for my bosses paranoia - if X has to be done on a private network with physical encryption devices, then we're certainly not relying on software only over a public network) and this meaning we have a backup generator. The types of services we'd be providing are simply allowing our clients shareholders to register votes for AGMs online, check stockholdings within this subset of companies and for our clients to manage certain aspects of their data with us. We know from experience that response rates for these types of actions come in at around 8% and over what timescales, so we have a good handle on our currently required bandwidth.
Phew, all that is to say that right now, in the short term, xDSL will handle the requirements. However, we've been on a steady growth path for the last few years and I personally don't see it managing for very long.
I had hoped that the prices of fixed lines over 10MB would start to concern him, but alas not so far.
So if I'm going to be doomed in the short term (at least) then I'd like to push for a follow up to question, with specific regard to:
"It feels like some better hardware with some routing rules sitting between all the internet connections and our network is the way to go, but I'm pretty much out of ideas beyond that."
As in, what sort of hardware would I need to be able to setup rules to manage multiple wan/internet connections on the internal network, with rules only allowing certain devices access and so on?